We can't wait to see you again!

The Club may feel a little different as we gradually reopen, but we're smiling behind our masks. The Club's management team, with direction and approval from the Board of Governors, have put together this COVID-19 Standard Operating Procedures manual. In it, you'll find updated standards and modifications for service, increased sanitation measures, as well as information regarding private events. Please review the manual so you and your guests know what to expect when coming to the City Club. 

The City Club reopened for dinner service on July 1. Reservations are available Wednesday - Saturday night from 5:00 - 8:30 p.m. On Wednesdays and Thursdays, the kitchen closes at 9:00 p.m. and the Club closes at 10:00 p.m. On Fridays and Saturdays, the kitchen closes at 10:00 p.m. and the Club closes at 11:00 p.m.

** Note: Face coverings are now required in the Club unless you are seated at your table, per Governor Cooper's Executive Order No. 147, issued on June 24, 2020.

2020 COVID-19 Standard Operating Procedures Manual​
Lower Club Level Foot Traffic Floor Plan

The Club is serving lunch Thursdays and Fridays, and dinner Wednesdays – Saturdays. Lunch reservations are available 11:30 a.m. - 1:30 p.m. Dinner reservations are available from 5 to 8 p.m. 

We are taking reservations requests via email, to frontdesk@charlottecityclub.com. Your account must be current in order to make a reservation. Please list 2-3 preferred times in your initial email, as we anticipate a high volume of requests and would like to accommodate as many people as we can within the capacity and timing constraints.

We look forward to seeing you again very soon!

What to expect: Member Experience

• Reservations will be required to enter the Club at all times, to ensure we are in compliance with the 50% capacity regulations.
• Your specific time reservation is designed so that only one party will be arriving at the Club at that time. There is a 10 minute buffer between parties, so please only arrive at your designated time.
• Per NC Mandate - masks or face coverings are required at all times unless actively eating or drinking. 
• We have officially moved all dining and bar acticity to the Upper Club. Please come to the Upper Club to have your temperature checked and to be escorted to your table. 
• We have implemented one-way foot traffic patterns in the lower Club so everyone travels in one direction and does not cross by other individuals during events.
• Your gloved server will greet you and bring everything you need for your table.
• Your server will explain the menu, answer questions, take your order, as well as deliver and clear food and beverage items. They will be mindful of providing excellent service while minimizing interactions with members and guests.